We’re proud to offer free shipping on all VoltWarm™ orders.
Orders are typically processed within 1–2 business days after payment is confirmed.
Standard delivery time is 6–10 business days depending on your location.
You’ll receive a tracking number via email as soon as your order ships so you can follow your package every step of the way.
Due to international battery regulations, power banks are shipped separately from heated apparel.
If your order includes a power bank and a vest, you may receive two tracking numbers and your packages may arrive at slightly different times.
We want you to love your VoltWarm™ gear. If there’s an issue with your order, we’ll make it right.
To request a return or refund:
Visit our Contact page.
Include your name, order number, and a brief description of the issue.
Our support team will review your request and respond within 24 hours (Monday–Friday) with next steps.
Refunds are issued back to your original payment method once your return has been approved and processed.
